What are you afraid of? And what makes your competition fearless? This isn’t about the current economy. It’s about why so much of American business never gets beyond mediocre products, communication, and oftentimes, financial performance. Let me tell you what I’ve seen when individuals and enterprises manifest real confidence.

Man, I hope they get this right.  We’ve been needing a Facebook challenger for way too long.  I find so little to like about Facebook, with its crummy front-end, crummy back-end, and total disrespect for users.  It’s just plain lame.  But then there’s those 600 million users. It might be too much to hope for, [...]

One small hyphen banished, one giant leap for English (or is it english?) usage. The Associated Press Stylebook has officially (finally) updated “e-mail” to “email.” And in an astonishing trifecta, “cell phone” has become “cellphone” and “smart phone” has become “smartphone.” On a related note, OMG and LOL have recently been added to the Oxford English Dictionary. [...]

Your patience and loyalty are amazing! And you’re going to love your new iPhone. Here are a couple tidbits to give you a jump start. 3 Power User Tips 1.  Zoom to the top. To instantly get to the top of a Web page, or the top of any page in most apps, simply touch [...]

Yesterday, I paid for my grande-Pike Place with my iPhone. Open the Starbucks Mobile Card app, click “touch to pay,” flash it in front of the reader on the counter. Bingo, paid, done, card balance adjusted. Pretty darn cool. We knew this was coming, and not just for Starbucks. The Apple rumor mill has it [...]

I know, I know, you’ve seen a million of these lists before. But I thought you might like first-hand reviews of the mobile apps that I rely on every day for productivity and information. Instapaper Pro. This one is just genius. You know how you always come across Web pages you’d really like to read, [...]